The Heating, Air Conditioning & Plumbing Experts of Hagerstown
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Rave Reviews From
Happy Customers

Do you need more information about Hagerstown Heating and Cooling? Why not see what our past customers are saying about us? We're confident that our stellar ratings and positive reviews can help convince you that we are the right team for all your heating, cooling, and plumbing needs in Washington County.

If we have recently serviced your home, tell us about your experience. We would love to hear what you love about us and what needs improvement from our service.

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  • Quality work done by quality people.

    “Quality work done by quality people. Both sales and service are friendly and helpful.”

    Dawn M.

  • Their company statement is a true representation of who they are.

    “This company is truly one of the few companies out there that do what they say they are going to. Their company statement is a true representation of who they are. Last winter I had an emergency situation and they were right there to help me. They always show up when they say they will. They never forget when my maintenance needs to be done even when I do. They are honest, dependable, kind, knowledgeable and courteous. I have recommended them and will continue to do so! Thank you guys for being great!”

    Heather V.

  • A great team to work with and very fair on pricing. I feel like they've got my back.

    “These folks treat people right: reaching out, scheduling, meeting their commitments and always with an upbeat attitude. Clearly, they care about their work and their clients. A great team to work with and very fair on pricing. I feel like they've got my back.”

    Bruce S.

  • Came out within given timeframe, diagnosed the problem and had us back up and running in less than an hour!!

    “Bought home with no service records except 2 units installed 2012. One unit’s fan stopped working during the first major heatwave on July 1. Waited until after July 4th to call around, they could get us in next day! Daniel came out within given timeframe, diagnosed the problem and had us back up and running in less than an hour!! Now we’re silver plan members with the company! Customer service (Tina) was also great!!”

    Heather C.

  • Highly recommend them.

    “Lowest prices in town, friendly and great service. Highly recommend them.”

    Kat A.

  • Service tech went over everything.

    “Once again great service from Hagerstown Heating and Cooling. Service tech went over everything. Was made aware of something I never thought about before. Thanks!”

    Wilbur G2

  • He was very honest and told me it was a fairly simple fix. It was.

    “I had a problem with water leaking from my bedroom ceiling vent. I talked to another company before calling Hagerstown Heating & Air Conditioning. They wanted me to wait until Monday, or charge a $199 show up fee to come today (Friday). Then I called Hagerstown Heating & Air Conditioning and spoke to John. I told him over the phone the problem I was having with the water leaking from the ceiling vent. He told me what he thought it was, and how to fix it, or he said he can send someone out, and do it today. I told him I'd try what he said, and let him know if I need them to come out. Low, and behold what John said was spot on! He was very honest and told me it was a fairly simple fix. It was. He saved us a lot of money and was honest. Hagerstown Heating & Air Conditioning is a very reputable company in my book. You don't come across good, honest company's much anymore. I highly recommend Hagerstown Heating & Air Conditioning for all your HVAC needs. New customer right here! 5+ stars!”

    Victoria U.

  • Very pleased with the prices I received.

    “I highly recommend Hagerstown Heating and Cooling. Every person I dealt with, both on the phone and in person, were friendly and professional. Daniel was my service technician and did a great job. I am also very pleased with the prices I received.”

    Brenda S.

  • They are fair priced and come to your aid at the drop of a hat when needed.

    “From the technicians to the Boss himself "John" the service was speedy, they were extremely polite, and knowledgeable. They are fair priced and come to your aid at the drop of a hat when needed. Will recommend them to everyone I know. Great job guys”

    Former Client

  • Hagerstown Heating and Cooling has been servicing our home for years.

    “Hagerstown Heating and Cooling has been servicing our home for years. Even though our dog is a pain the techs are always so great with her! Plus they're so polite and professional.”

    Emily B.

  • Their customer service really goes a long way and we will continue to use them for all of our HVAC needs!

    “We needed a new AC unit and Hagerstown Heating and Cooling won us over. Not only were they professional, but they were also very nice and informative, and we did not feel like we were being sold anything extra that was not needed. Their customer service really goes a long way and we will continue to use them for all of our HVAC needs!”

    Stephanie K.

  • They are truly interested in honesty, integrity, and running a clean business.

    “Hagerstown Heating & Cooling put a ductless mini-split in my art studio... and the job was quick, neat, and the perfect solution to the space to be controlled. But beyond the actual assessment and installation, the heart of this company is what stands out even more, if that is even possible! They are truly interested in honesty, integrity, and running a clean business. How could anyone ask for more than this ?? Keep up the great work Hagerstown Heating & Cooling!!”

    Joyce M.

  • They’ve always taken care of us and I won’t ever use anyone else.

    “I can’t say enough good about John and his crew. They’ve always taken care of us and I won’t ever use anyone else. When he called me (yes the owner called me himself) to tell me he had added plumbing services I was ecstatic. There is no one I trust more to take care of my home!”

    Amy B.

  • I was so impressed by the quick response received from Daniel tonight!

    “I was so impressed by the quick response received from Daniel tonight! He was very professional, honest, and did what needed to be done to make sure a friend of mine had air conditioning. Thank you so very much!”

    Tammie S.

  • Best service around!

    “Best service around! Our technician was Daniel Mayer and he was awesome!!! Thank you for everything!”

    Eric R.

  • Every person I dealt with, both on the phone and in person, were friendly and professional.

    “I highly recommend Hagerstown Heating and Cooling. Every person I dealt with, both on the phone and in person, were friendly and professional. Daniel was my service technician and did a great job. I am also very pleased with the prices I received.”

    Brenda S.

  • Their new plumbing department is awesome, exceptional customer services.

    “Their new plumbing department is awesome, exceptional customer services. I highly recommend them.”

    Sonya C.

  • Great company!

    “Great company! Awesome customer service with great rates!! Ryan was our technician and he did an amazing job. Very knowledgeable and diagnosed the problem quickly and fixed the issue in no time. L Would recommend to all my friends and family.”

    Amanda G.