Buying New Furnace

Need a New Furnace? Avoid Big-Box Retailers in Halfway, MD

October 16, 2022

We all love shopping at one-stop shops because they’re convenient, and we don’t have to waste time moving from one place to another. However, buying appliances like HVAC systems at big retail shops isn’t advisable. Read on to find out why you shouldn’t buy a furnace at big-box retailers in Halfway, MD.

Salespeople Aren’t Technically Proficient

Individuals at big-box shops lack the technical knowledge and skills to deal with furnaces. They can only answer a few questions because their finesse is in selling, not service.

Buying from an HVAC company is better because you’re sure of a quality installation. In addition, they’ll be with you throughout the journey of using your system. You can call them for preventive maintenance and repairs when necessary.

They Prioritize Increasing Sales

The salespeople in big-box shops only have general knowledge regarding a product. They aim to explain its advantages and convince you to buy to get as many sales as possible. They’ll encourage you to purchase a furnace, even without knowing the specific features you need.

Selection of an HVAC unit is a complex process that involves several decisions to make the right investment. Therefore, you need to deal with an expert who’s familiar with different models and knows the pros and cons of each.

You Deal With Different People

At a big-box store, you interact with different individuals when buying the unit. First, you talk to the sales representative, who will then inform the person in charge. After purchasing, the store sends a different person to deliver the unit.

Most large retailers contract out the installation services to other companies. You don’t know whether you’ll get excellent services. As a result, chances are high that you’ll experience problems associated with poor installation in the future.

If you buy it at a certified heating company, you’ll likely deal with a professional who will also deliver and put up the system. In case of a concern, you know who to call immediately.

Are you looking for a reputable company to purchase a new furnace? Our company has been selling quality HVAC systems for residential and light commercial purposes since 2011. Contact Hagerstown Heating & Cooling for furnace installation services in Halfway, MD, and the surrounding cities.

Image provided by iStock

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