Don’t Hire an HVAC Contractor Without Asking These 7 Questions

November 13, 2021

When it’s time for a fall HVAC tune-up to prepare for winter weather, you need the right contractor to maintain the heating system in your Myersville, MD, home. Choosing the best HVAC company for your needs can help extend your system’s life and keep your home comfortable throughout the year. As you interview prospective contractors, it’s smart to ask the following questions:

Who Will Install the New HVAC System?

You need to know from the HVAC contractor if they will install the new HVAC system or delegate it to someone else. The installer should first measure your home to know the right size to ensure proper installation. Incorrectly installed and sized HVAC systems won’t function optimally and can eventually break down.

You need to know if the service technician who will install the HVAC system has the necessary certification and training for the task and if they undergo pre-employment screening. These criteria can help you assess the service technician’s ability to diagnose and troubleshoot heating and cooling problems. A certified service technician is likely to deliver top-notch maintenance or installation services.

Do You Provide HVAC Maintenance Programs?

Annual maintenance is important to ensure the optimal performance of the system. It’s essential to choose an HVAC contractor who offers different maintenance programs with an array of perks like preferential service in emergencies. As a result, you can select an ideal plan for you. Also, a reliable HVAC contractor notifies you when your system is due for maintenance so you can avoid invalidating its warranty, reduce energy costs and minimize the chance of breakdowns.

Are You Licensed and Insured?

State laws require licenses for service technicians, so you need proof that yours has one. Go through the state licensing board to confirm this after you get the service technician’s license number.

Ask the contractor how long they’ve been working in the industry. Understanding their experience can assist you in making an informed decision. Ask for references from previous customers to learn about their experience and the contractor’s reputation.

Do You Provide the Latest HVAC Technologies?

Ask the contractor if they know the latest industry developments and install the newest technologies. A knowledgeable contractor can help you choose a modern system or use modern technologies to repair the system. Ask about the latest thermostats, controls, speed compressors or other high-efficiency features that can improve indoor air quality and increase HVAC efficiency.

Do You Provide Emergency Services?

HVAC systems might break down at the most inconvenient time, like during the weekend or in the middle of the night. Confirm that the contractor can assist during such emergencies, and find out about any extra charges that apply. You also want to know about the contractor’s workload, how fast they can get to your home for emergency service and how long it takes to schedule an appointment.

Do You Offer Free Estimates?

It’s wise to shop around for an affordable and reliable company when replacing your HVAC system. You need to gather several cost estimates from different HVAC contractors for comparison to help you make an informed decision. Since you want to see what’s included in the cost estimates, ask the contractor if they offer free estimates for HVAC replacement services.

Do You Provide Financing?

Installing a brand-new HVAC system can take a toll on your finances because these systems are costly. Working with an contractor who provides financing options is convenient if you don’t have the money to pay up-front. Ask about the contractor’s financing options and interest rates before hiring their services.

Ask these vital questions when interviewing prospects. They’ll help you to decide which contractor is best for your HVAC system installation or maintenance. Get in touch with us at Hagerstown Heating & Cooling today for professional furnace installation and the rest of our residential and commercial services. We’re here to help.

Image provided by iStock

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