How do you choose the right contractor?

Some of the greatest horror stories ever told are those of bad experiences with contractors and service providers. However, 86% of the time a HVAC contractor can complete a job incorrectly and still have 97% customer satisfaction.

Like a doctor who only treats symptoms and not the root problem of your health, we find temporary relief when the doctor prescribes pain medication for a broken leg. If the leg isn’t treated correctly, it will not heal properly.

When a contractor is chosen to treat obvious symptoms while neglecting the origin of your HVAC repair needs, you only find temporary relief. That relief further damages and comprises your system and budget.

Hagerstown Heating and Cooling locates and repairs the root of the problem, eliminating the presence of alarming symptoms.

We proudly embrace a risk-reversal concept. You work hard for your money. We acknowledge this and respect you through a philosophy that provides you with proper diagnostics, service and installations. In the event you are displeased or we make a mistake, you are protected by a 100% Buy-Back Guarantee. We’ve built our foundation on providing you with reliable service and protection, giving you control and a chance to have a positive contractor experience.

Thank you for choosing us for all heating, cooling and energy efficient needs.

What does Consumer Reports and The Department of Energy have to say on the subject?

We needed a new AC unit and Hagerstown Heating and Cooling won us over. Not only were they professional, but they were also very nice and informative, and we did not feel like we were being sold anything extra that was not needed. Their customer service really goes a long way and we will continue to use them for all of our HVAC needs! Read more here...

Darned small keyboards, should be rated as 5 stars +. I don't usually do reviews however this is an exception. John and his people are knowledgeable, courteous, prompt, considerate of your property and your problems. You will have a hard time finding a better company for your heating and cooling difficulties! Read more here...

John just saved me from sweating to death! No matter what the problem the response is speedy and the problem diagnosed and fixed. I highly recommend to anyone in need of any heating or cooling issues. Read more here...